The Federal Trade Commission is alerting consumers about repair restrictions and how they limit your ability to fix products that break.
Excerpt from the Federal Trade Commission article "The FTC weighs in on repair restrictions"
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers prevent you from fixing the things you buy. They might do things like gluing in batteries, limiting the availability of spare parts, and not giving you the repair instructions and software to help figure out the problem.
The FTC released a report today about repair restrictions and how they limit your ability to fix products that break. The report suggests what the FTC, lawmakers, and manufacturers can do to make it easier for you to fix the things that you own.
Read more for what you need to know about protecting yourself against repair restrictions fraud.