We're ready to serve you!

Please complete the form below, and a member representative will follow-up shortly. Fields marked with an asterisk (*) are required.

Please do not include any sensitive information. Some questions will not be answered via email due to security concerns.

Branches
For a list of local and shared locations and ATMs, click here.

Corporate Mailing Address
PO Box 10708
Greenville, SC 29603

Corporate Overnight Address
420 East Park Avenue, Ste 100
Greenville, SC 29601
Auto Insurance Loss Payee
Spero Financial
ATTN: State National Service Center
PO BOX 924408
Fort Worth, TX 76124-4408

Need to Report Fraud or Lost/Stolen Card?
Contact the appropriate department listed below.

Have a question? We have the answer.
View FAQs

Visa Credit Cards

Credit + Debit Cards

For any card related issues such as lost or stolen cards, charge disputes, card activation, card fraud, or general inquiries please contact the appropriate department. You may also utilize card controls in Spero Digital Banking.

General Inquiries + Report a Lost/Stolen Card
866.820.4926
Fraud Detection
888.918.7313
Disputes
888.918.7322
Activate Card
800.527.7728
Reset PIN
888.886.0083

Debit Card Users: Contact Us Before Traveling

Travel notices can be submitted via Digital Banking under Card Controls.

You may also contact our Member Solutions Center at 1 (800) 922-0446 within 2 days of your travel. We often need to block debit card signature transactions within certain states or countries due to fraud but can unblock your card for the time period of your travels with prior notice. If you use your card with a PIN it will most often work as normal. Also, make sure that your phone number and email are updated with us in case you need to be contacted.

There's no such thing as a silly question. But some do get asked more than others.

Find quick answers to common questions on our FAQ page.