We're ready to serve you!

Please complete the form below, and a member representative will follow-up shortly. Fields marked with an asterisk (*) are required.

Please do not include any sensitive information. Some questions will not be answered via email due to security concerns.

For a list of local and shared locations and ATMs, click here.

Corporate Mailing Address
PO Box 10708
Greenville, SC 29603

Corporate Overnight Address
420 East Park Avenue, Ste 100
Greenville, SC 29601

Need to Report Fraud or Lost/Stolen Card?
Contact the appropriate department listed below.

Have a question? We have the answer.
View FAQs

Card and Self-Service Options

For any card related issues such as lost or stolen cards, charge disputes, card activation, card fraud, or general inquiries please contact the appropriate department.

Visa Credit CardsVisa® Credit Card

Lost/Stolen Credit Cards
(24/7 Access)

File a Dispute

Card Activation

General Inquiries

Reset PIN

MasterCard® Debit CardsVisa® Debit Cards

Lost/Stolen Debit Cards
(24/7 Access)

Fraud Department

Reset Debit Card PIN

MONEYLINK Audio Response LiveMONEYLINK Audio Response

(24/7 Access)

Greenville, SC
(24/7 Access)

Debit Card Users: Contact Us Before Traveling

To ensure that your debit card will work in a state or country that you are traveling to, please contact our Member Solutions Center at 1 (800) 922-0446. We often need to block debit card signature transactions within certain states or countries due to fraud but can unblock your card for the time period of your travels with prior notice.

If you use your card with a PIN it will most often work as normal. Also, make sure that your phone number and email are updated with us in case you need to be contacted.

There's no such thing as a silly question. But some do get asked more than others.

Find quick answers to common questions on our FAQ page.