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How May We Serve You?

Comments? Questions? Concerns? We want to hear them all. Please share by completing the form below, and a member representative will follow-up shortly.

Please do not include any sensitive information. Some questions will not be answered via email due to security concerns.

Branches
For a list of local and shared locations and ATMs, click here.

Need to Report Fraud or Lost/Stolen Card?
Contact the appropriate department listed below.

Have a question? We have the answer.
View FAQs

Card and Self-Service Options

For any card related issues such as lost or stolen cards, charge disputes, card activation, card fraud, or general inquiries please contact the appropriate department.

Visa Credit CardsVisa® Credit Card

Lost/Stolen Credit Cards
(24/7 Access)
1.800.449.7728

File a Dispute
1.888.918.7322

Card Activation
1.800.527.7728

General Inquiries
1.800.654.7728

MasterCard® Debit CardsMastercard® Debit Cards

Lost/Stolen Credit Cards
(24/7 Access)
1.833.462.0798

Fraud Department
1.833.462.0798

Reset Debit Card PIN
1.800.992.3808

MONEYLINK Audio Response LiveMONEYLINK Audio Response

Nationwide
(24/7 Access)
1.800.633.4364

Greenville, SC
(24/7 Access)
1.864.232.3645

Debit Card Users: Contact Us Before Traveling

To ensure that your debit card will work in a state or country that you are traveling to, please contact our Member Service Center at 1 (800) 922-0446. We often need to block debit card signature transactions within certain states or countries due to fraud but can unblock your card for the time period of your travels with prior notice.

If you use your card with a PIN it will most often work as normal. Also, make sure that your phone number and email are updated with us in case you need to be contacted.

There's no such thing as a silly question. But some do get asked more than others.

Find quick answers to common questions on our FAQ page.