How May We Serve You?
Comments? Questions? Concerns? We want to hear them all. Please share by completing the form below, and a member representative will follow-up shortly.
- Member Solutions Center
- 864.232.5553
- 800.922.0446
- MONEYLINK™ Audio Response
- 864.232.3645
- 800.633.4364
Branches
For a list of local and shared locations and ATMs, click here.
Corporate Mailing Address
PO Box 10708
Greenville, SC 29603
Corporate Overnight Address
420 East Park Avenue, Ste 100
Greenville, SC 29601
Need to Report Fraud or Lost/Stolen Card?
Contact the appropriate department listed below.
Have a question? We have the answer.
View FAQs
Card and Self-Service Options
For any card related issues such as lost or stolen cards, charge disputes, card activation, card fraud, or general inquiries please contact the appropriate department.
Visa® Credit Card
Lost/Stolen Credit Cards
(24/7 Access)
1.800.449.7728
File a Dispute
1.888.918.7322
Card Activation
1.800.527.7728
General Inquiries
1.800.654.7728
Mastercard® Debit Cards
Lost/Stolen Credit Cards
(24/7 Access)
1.833.462.0798
Fraud Department
1.833.462.0798
Reset Debit Card PIN
1.800.992.3808
MONEYLINK™ Audio Response
Nationwide
(24/7 Access)
1.800.633.4364
Greenville, SC
(24/7 Access)
1.864.232.3645
Debit Card Users: Contact Us Before Traveling
To ensure that your debit card will work in a state or country that you are traveling to, please contact our Member Solutions Center at 1 (800) 922-0446. We often need to block debit card signature transactions within certain states or countries due to fraud but can unblock your card for the time period of your travels with prior notice.
If you use your card with a PIN it will most often work as normal. Also, make sure that your phone number and email are updated with us in case you need to be contacted.