Privacy Notice

Effective: 2/1/2023

FACTS What does Spero Financial do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depends on the products or services you have with us. This information can include:

  • Your name, Social Security number, date of birth, account number, email address, home or other address, and income.
  • Your account balances, overdraft history, payment history, transaction history, credit history, and the contents of your communications with us.
  • Certain electronic data, such as your geolocation, IP address, keystrokes, website interactions, and device identifier.
How? All financial companies need to share member’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their member’s personal information; the reasons Spero Financial chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information: Does Spero Financial share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes — to offer our products and services to you. Yes No
For joint marketing with other financial companies. Yes No
For our affiliates' everyday business purposes — information about your transactions and experiences. No We do not share.
For our affiliates' everyday business purposes — information about your creditworthiness. No We do not share.
For our affiliates to market to you. No We do not share.
For nonaffiliates to market to you. Yes Yes.

To limit our sharing: Call us toll-free at 800-922-0446.

Please note: If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. You can contact us at any time to limit our sharing.

Questions: Call us toll-free at 800-922-0446.

What we do?
How does Spero Financial protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secure files and buildings.
How does Spero Financial collect my personal information? We collect your personal information, for example, when you:

  • Open an account or make deposits or withdrawals from your account.
  • Enter data into an application for new products or services.
  • Pay your bills or apply for a loan.
  • Use your credit or debit card.
  • Use our websites, products, or services.

We may also collect your personal information from others, such as credit bureaus or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness.
  • Affiliates from using your information to market to you.
  • Sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

Affiliates Companies related in common ownership or control. They can be financial and nonfinancial companies.

  • Spero Financial has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The nonaffiliated companies Spero Financial shares with can include insurance companies, consumer reporting agencies, statement printers, and credit and debit card processors.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services for you.

  • Spero Financial’s joint marketing partners include insurance companies, credit and debit card companies, and transaction reward program providers.

Other Important Information
Telephone Communications All telephone communications with us may be monitored and/or recorded.
Mobile Apps The Spero Financial Credit Card Mobile App and Spero Financial FCU Mobile App periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activities, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.